Privacy policy | The Owner's Desk

This policy explains how The Owner's Desk ("we," "us"), operated by Chief LLC, collects and uses information when you visit theownerdesk.co, submit a form on this site or through one of our Facebook or Instagram ads, or talk with our team.

Information we collect

Information you give us. Your name, email, phone number, company name and website, your role, industry, company size, years in business, the systems your company uses, whether you control the company's records, and anything else you choose to tell us in a form, email, call, or text.

Information from ad platforms. When you submit a lead form on Facebook or Instagram, Meta shares the answers you submitted with us, along with which ad and form you used.

Information collected automatically. Like most websites, our hosting provider records basic technical data such as IP address, browser type, and pages visited. If we add analytics or advertising tools that use cookies or similar technologies, we'll update this policy.

Information from public sources. To confirm that a company exists and that the person contacting us is connected to it, we may review public information such as company websites, business listings, and state business records.

How we use it

To respond to your request, contact you by phone, email, or text, and schedule calls
To decide whether your company's records may qualify for a buyer
To prepare a bid and an agreement if you choose to move forward
To improve our website, ads, and process
To prevent fraud and comply with the law

How we share it

We do not sell the contact information you submit to us. We share information only:

With service providers who help us operate, such as hosting, email, phone, CRM, and scheduling tools, under contracts that limit their use of it
With our affiliates and business partners who help evaluate or complete an opportunity for your company, and only as needed for that purpose
With a prospective buyer, only with your permission, and only as described in a written agreement you've signed
When required by law, or to protect our rights and the safety of others
In connection with a merger, sale, or reorganization of our business

Your company's business records are never shared based on a website or ad form alone. Any sharing of business records is governed by a separate written agreement that you approve.

Text messages

When you send us a request, you agree that we may text you about it, as set out in our Terms. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to texts is not a condition of working with us, and we don't share your mobile number or text consent with third parties for their marketing.

How long we keep it

We keep inquiry information for as long as we need it to respond to you and follow up, and as required for legal and record-keeping purposes. You can ask us to delete it at any time.

Your choices and rights

You can ask to see, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Depending on where you live, you may have additional rights under state privacy laws. Email hello@theownerdesk.co and we'll respond within the time the law requires. We won't treat you differently for making a request.

Security

We use reasonable safeguards to protect the information we hold. No system is perfectly secure. Please don't send passwords, account numbers, or files through our forms or by email. We will never ask you for them.

Children

Our services are for business owners and are not directed to anyone under 18. We don't knowingly collect information from children.

Changes

We'll post any changes here and update the date at the top.

Contact

Chief LLC
2345 E Thomas Rd Ste 100, Phoenix, AZ 85016
hello@theownerdesk.co